Terms of Service & Privacy Policy

Terms of Service

Terms-Of-Service

Effective Date: October 28, 2026

Last Updated: October 28, 2026

Welcome to AeroTangle Labs ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, interactive flight corridor maps, H3 hexagonal density layers, raw telemetry data feeds, and custom address impact reports (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, do not access or use the Services.

1. Informational & Research Use Only (No Operational Aviation Use)

Not for Air Navigation: AeroTangle Labs provides aggregated historical and statistical airspace intelligence. The Services are strictly not intended for operational air navigation, flight planning, piloting, air traffic control, collision avoidance, or any safety-critical aeronautical applications.
Real Estate & Property Decisions: While our address impact reports and density corridors provide localized historical insights, they do not constitute formal acoustic engineering assessments, real estate appraisals, environmental impact statements, or legal advice. Users must independently verify all airspace metrics prior to executing property acquisitions, financial commitments, or zoning disputes.

2. Data Sourcing, Fidelity, and Limitations

Data Sources: Our platform fuses community and proprietary ADS-B receiver telemetry with publicly available FAA data streams (including SWIM and TFMS feeds).
Coverage Gaps: Airspace tracking relies on radio-frequency line-of-sight, receiver uptime, aircraft transponder operation, and third-party feed latency. We do not guarantee uninterrupted, continuous, or total airspace coverage. Aircraft flying below terrain masks, non-transponder-equipped aircraft, military operations operating under selective identification, or temporary receiver outages may cause flight track drops or data omissions.
Aggregations: Hexagonal spatial density indexing (H3) and corridor models represent algorithmic approximations of flight paths and are provided on a best-effort basis.

3. Accounts and Platform Access

Account Responsibility: If you register for an account, you must provide accurate information and safeguard your credentials. You are responsible for all activities occurring under your account.
Tier Entitlements: Access to specific layers, historical time spans, altitude filters, and export capabilities is governed by your designated subscription tier (e.g., Free Explorer vs. Pro). We reserve the right to modify tier limits or features with reasonable notice.

4. Acceptable Use & Restrictions

You agree not to use the Services for any unlawful purpose. You strictly agree not to:

Automate Data Harvesting: Scrape, crawl, harvest, or extract data, map tiles, or API endpoints using automated bots, scripts, or spiders without express written authorization.
Reverse Engineer: Decompile, reverse-engineer, inspect, or reconstruct our spatial data ingestion pipelines, H3 aggregation algorithms, or proprietary telemetry processing engines.
Infrastructure Abuse: Overburden, flood, or launch denial-of-service attempts against our tile servers, spatial databases, or API infrastructure.
Resell or Redistribute: Resell, lease, syndicate, sub-license, or redistribute our map layers, raw ADS-B datasets, or customized property reports to third parties unless explicitly covered under an Enterprise Data Licensing Agreement.

5. Intellectual Property Rights

Proprietary Assets: AeroTangle Labs retains all right, title, and interest in and to our proprietary software, website design, spatial visualization layers, H3 data indexing methodologies, logos, and generated PDF report templates.
Limited License: Subject to compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to view map visualizations and download purchased reports solely for your internal or personal use.

6. Subscriptions, Payments, and Refunds

Billing: Paid map tiers and API services are billed on a recurring subscription basis. Custom Address Impact Reports and raw data extracts are billed as one-time transactional fees.
Digital Deliverables & Refunds: Due to the on-demand computational resources required to process flight telemetry and generate address reports, all sales of downloadable reports, raw telemetry data exports, and completed subscription cycles are final and non-refundable, except where required by applicable law.
Cancellations: You may cancel recurring map subscriptions at any time via your account settings. Cancellation takes effect at the end of the current paid billing cycle.

7. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES, MAP LAYERS, TELEMETRY DATA, AND REPORTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. AEROTANGLE LABS EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR COMPLETELY FREE OF ERRORS OR DROPPED TRACKS.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AEROTANGLE LABS, ITS FOUNDERS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES—INCLUDING LOSS OF PROFITS, PROPERTY VALUE LOSSES, DATA LOSS, OR SYSTEM DOWNTIME—ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES.

OUR TOTAL AGGREGATE LIABILITY ARISING FROM ALL CLAIMS RELATING TO THE SERVICES SHALL BE LIMITED TO THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO AEROTANGLE LABS FOR THE SPECIFIC SERVICE IN DISPUTE DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100.00).

9. Indemnification

You agree to indemnify, defend, and hold harmless AeroTangle Labs and its operators from and against any third-party claims, liabilities, damages, losses, and reasonable legal expenses arising out of or in any way connected with your breach of these Terms, misuse of our data, or reliance on reports in high-stakes legal, property, or operational matters.

10. Modifications & Termination

Service Changes: We reserve the right to alter, suspend, or discontinue any feature, map dataset, or pricing tier at our discretion.
Termination: We may immediately suspend or terminate your account and API access without prior notice if we detect scraping, abusive query volumes, terms violations, or security threats.
Term Updates: Continued use of our Services following any posted revisions to these Terms constitutes full acceptance of the updated terms.

11. Governing Law & Dispute Resolution

These Terms and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Santa Clara County, California, and the parties hereby consent to personal jurisdiction and venue therein.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact:

AeroTangle Labs

Email: privacy@aerotangle.com

Website: https://aerotangle.com

Privacy-Policy

Privacy Policy

Effective Date: October 28, 2026

Last Updated: October 28, 2026

AeroTangle Labs respects your privacy and is committed to securing your personal data. This Privacy Policy details how we collect, store, and process your information when you access our interactive flight corridor maps, establish an account, purchase telemetry feeds, or request detailed address impact reports.

Our core business is aggregating and engineering public flight data—not monetizing your personal information. We do not sell, rent, or trade your personal data.

1. Information We Collect

To provide our mapping tools and ensure platform stability, we collect specific information directly from you through account registration, tool configuration, and voluntary diagnostics.

A. Account & Authentication Information

When you create an account, register for services, or log in, we collect:

Personal Identifiers: First name, last name, and email address.
Account Metadata: Account type (e.g., Free Explorer, Pro, Enterprise), account creation timestamp, last login date and time, and cumulative login count.

B. Diagnostic & Feedback Information

When you submit a feedback form, bug report, or technical inquiry, we collect system state data to diagnose issues, reproduce spatial rendering errors, and optimize client-side performance:

Client & Environment Specifications: Web browser type, browser version, operating system, screen resolution, and viewport dimensions.
Map Viewport State: Active map center (latitude and longitude coordinates) and zoom level.
Query & Filter Parameters: Active time range selections (Day, Week, or Month), minimum flight density threshold (Min Flights), active map theme (e.g., Light, Dark, Satellite), and any applied time-of-day or altitude corridor filters.

C. System Usage & Operational Data

When interacting with our APIs or web services, standard server logs automatically record:

IP address (utilized for session security, rate-limiting, and general geographic routing).
Request timestamps, referring URLs, and system error responses.

2. How We Use Your Information

We use the information we collect strictly to operate, maintain, and enhance our services:

Account Administration: Authenticating your identity, managing feature access tiers (Free vs. Pro), and maintaining session security.
Diagnostic Analysis & Troubleshooting: Using your submitted viewport coordinates, filter parameters, and browser specifications to reproduce client rendering issues, debug database spatial queries, and improve overall mapping performance.
Service Delivery: Generating property-level overflight reports and providing licensed telemetry data feeds.
Security & Infrastructure Integrity: Protecting our platform from automated scraping, credential attacks, and unauthorized API exploitation.
Transactional Communications: Sending critical service notifications, account verification notices, billing receipts, and support responses.

3. Data Protection and Non-Monetization

Zero Data Sales: AeroTangle Labs does not sell, rent, lease, or distribute your personal profile data, search queries, or diagnostic logs to third-party advertisers or data brokers.
Third-Party Service Providers: We only share data with essential third-party service providers (such as cloud hosting infrastructure and payment processors) strictly to execute platform operations. All service providers are bound by confidentiality and security obligations.
Legal Disclosures: We will disclose personal information only if required by a valid legal process, court order, or governmental regulation, or to protect the safety, property, and legal rights of AeroTangle Labs and our users.

4. Data Security & Retention

Security Safeguards: We employ industry-standard technical, administrative, and physical safeguards—including TLS/HTTPS encryption across all data in transit—to protect your account credentials and system activity against unauthorized access.
Retention Lifecycle: Account profile data is maintained for the life of your active account. Feedback diagnostic bundles are retained only for the duration required to investigate, debug, and resolve the reported technical condition, after which they are purged or de-identified.

5. Your Rights and Controls

You maintain control over your personal information:

Account Settings: You can review, update, or correct your profile details directly through your account dashboard.
Data Access & Deletion: You may request a complete export of your personal information or request permanent deletion of your account and related records by contacting support.
Communication Preferences: You can opt out of non-essential communications at any time using the unsubscribe link included in our emails.

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational updates or regulatory adjustments. Any modifications will be posted here with an updated "Last Updated" revision date.

7. Contact Us

If you have questions, feedback, or data privacy requests regarding this policy, please contact: